How quickly can care start?

In most cases, we can begin providing care within 24 to 48 hours of your free home assessment, depending on availability and location.

Are your carers trained and vetted?

Yes, all our carers are DBS-checked, fully trained, and supervised regularly to ensure safe and high-quality care at home.

Do you provide care on weekends and evenings?

Yes, we offer care 7 days a week, including evenings, weekends, and holidays. Our care plans are completely flexible around your routine.

FAQs

About Our Services

What types of care do you provide?

We offer a wide range of services from living care, medication, meal preparation, respite, companionship, dementia care, and specialist complex care.

Do you provide care during evenings or weekends?

Yes. we provide care 7 days a week. Our packages are flexible for a time to suit you.

How quick can you start?

If you require emergency package we can provide care same day. We normally start care within 24 - 48 hours

Carers & Quality

Are carers well trained and vetted?

Absolutely! All carers are DBS checked, we make sure all carers are highly trained and regularly supervised. We do regular spot checks to ensure high standard.

Will I have the same carer every day?

Wherever possible yes. You will have a key carer who will provide support and care for your loved one. We aim for consistency.

What if I’m not happy with my carer?

Your comfort and safety comes first! please contact us and we will resolve any issues you may have including assigning a new carer if needed.

Costs & Payment

How much does private care cost?

Regular care - Prices start from £25.50 per hour

Overnight care - Prices start from £24.50 per hour and are tailored based off needs

Living care - Prices are tailored based off needs#

Can I get help from the council or NHS to pay for care?

Yes. Some service users are eligible for council funding or NHS continuing care. We are happy to help you through the process or work with your social worker.

How do I pay for care?

Private clients receive a weekly invoice. It can be paid via bank transfer or phone payment. Council funded service users are billed directly through the local authority.

Locations & Availability

What areas do you cover?

We currently cover, Rochdale, Heywood, Middleton, Crompton, Shaw, Royton, Bury. If you are nearby get in touch!

For living care we do offer most areas in Lancashire

Do you accept new clients?

Yes. We have availability for both council and private clients. Get in touch for a free home care assessment.